Keep the visible issue with the service conversation.

The problem.

Customer descriptions and condition photos need to remain available when arranging the next visit.

How it works for auto repair service teams.

One record from the first request to the follow-up.

1. 1IntakeA customer requests a non-emergency vehicle assessment.
2. 2ActionAssign the assessment appointment action.
3. 3FindingDocument visible tire wear on the condition finding.
4. 4Follow-upReview the visit and assign estimate follow-up, outside parts and shop-management systems.

Not shop-management, parts inventory, live dispatch, DOT certification or a substitute for a qualified mechanical inspection.

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